With a varied background spanning multiple industries, including tech, education, social services, nonprofit, and IT consulting, I possess a unique ability to tackle a broad range of problems and issues with creative and effective solutions. Throughout my career, I have primarily focused on program management and people operations, developing a particular expertise in people and team management. My exceptional skills in building relationships, motivating individuals, and generating innovative ideas have consistently led to high-performing teams and successful outcomes.
Some of my professional successes are:
- Single-handedly planned and executed the most successful annual festival for a museum to date, achieving a 25% increase in attendance and more than doubling the fundraising goal. Through careful planning, strategic decision-making, and effective execution, I was able to achieve these impressive results while navigating various challenges and other projects along the way.
- Effectively leveraging my leadership, relationship-building, and resource allocation skills, I built and maintained a program that helped local schools better access critical resources for families. Through my strategic allocation of resources and strong relationships with key stakeholders, I quadrupled the program's reach and increased the number of schools involved. By identifying and addressing the unique needs of each school, I ensured that families had access to the resources they needed. This dedication and commitment to making a positive impact in our community allowed me to help countless families and make a lasting difference in their lives.
- Successfully managed a team through the transition from in-office to remote work, achieving this feat while being extremely short-staffed during a pandemic, with morale and productivity at an all-time low. Through strategic planning, effective communication, and empathetic leadership, I was able to steer my team towards a successful transition, resulting in increased morale and productivity. My team felt supported and engaged, and I was able to help them adapt to the challenges of remote work, ultimately achieving our program goals together.
- Successfully led the rebranding efforts of a local mental health company, facilitating their transition from in-person to fully remote services. As the primary designer and brand strategist, I created a new logo and promotional materials that aligned with the company's vision and goals. Additionally, I took charge of developing and producing all program-related materials and copywriting, ensuring a cohesive and professional image across all mediums. In order to engage and grow the company's online audience, I also maintained a consistent and impactful social media presence. Through my leadership and attention to detail, the company's rebranding has helped them to reach new clients and make a positive impact on mental health in our community.
- I managed, developed, and executed a recruitment strategy that resulted in a 15% increase in the number of volunteers. By leveraging my network, crafting targeted messaging, and tapping into online communities, I was able to effectively reach and engage a wider pool of potential volunteers, ultimately enhancing the program's impact and reach.
- Developed and managed various innovative projects, including videos, newsletters, and company-wide announcements, that showcased internal achievements for multiple organizations and teams. These projects were particularly challenging as they had not been attempted before and had tight deadlines to meet. Despite these obstacles, I successfully executed these projects, effectively conveying the desired messaging to the intended audience.
- Proactively initiated and implemented wildly successful company-wide initiatives and events remotely, such as Lunch & Learns at a global tech firm and new volunteer programming for dedicated volunteers at a nonprofit, in response to interest— driving engagement and learning opportunities for employees and volunteers.